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COVID-19 Preparations

To the Pathlight Community

We understand that the news about COVID-19 is challenging and ever-changing. Trying to decipher what is best for you, your family and the individuals and families we support can be hard and anxiety producing.  We are working very closely with each other, other providers, our trade organizations and state funders to navigate and come up with action plans.  This unprecedented situation is more than one person, family or provider can solve.  As we work together, we have the best chance of limiting the spread and impact of this virus.

Here at Pathlight (including Autism Connections, Whole Children, Milestones and Family Empowerment) we have been responding to the COVID-19 pandemic for several weeks and we continue to actively assess the situation and respond according to the current and anticipated situation. The Pathlight Executive Leadership Team is meeting daily to evaluate credible information, work with our funders, and implement strategies to support the Pathlight community.

Below is a current report on our situation. We will update this as needed.

Program Locations and Offices 


In an effort to protect the individuals we serve and the staff who care for them, we are practicing social distancing by minimizing the number of people in our worksites and our in-person interactions with co-workers.  We are working to arrange for as many staff as possible to work remotely.

All of our sites (offices and residences) are closed to visitors and our offices will have minimal staff and services available. By doing this, we limit the number of potential contacts between people and therefore the opportunities for spread. This also allows the leadership team to focus our efforts on doing everything we can to support and protect the essential staff that we count on to come into work and provide critical services for the people we serve.

At this time our offices are not closed. Critical functions such as health and safety trainings and rep payee processing functions will continue.  We will continue to be here for staff, care providers and families via phone and email.  If you need to visit an office that you don’t normally work in, please call ahead or talk with your supervisor about making other arrangements.


All Residential homes will be checking temperatures of staff when they report to work and sending people home if their temperature is 100.3 per current CDC recommendation. We are restricting visitors to our homes and are setting up webcams in homes to help families stay in touch.

Family Services

Family Services are curtailing physical home visits unless approved by management for a specific situation.  They will be calling and video conferencing with families, care providers and individuals on a regular basis.

 Whole Children/Milestones enrichment classes

Classes are currently on a scheduled break. We have delayed the start of the new session for two weeks, and are currently scheduled to start back up on April 13 if all is well.

Milestones Day Program, Inclusive Community Center

The Milestone Community Based Day program will close March 17 through April 7, unless we are given different directives.

2019 News

Group holds conference to help parents of children with autism through journey

April 24, 2019

Autism Connections hosts sensory-friendly events in Western Mass

April 15, 2019

Autism Connections will host their 29th annual Autism Conference in Springfield

March 28, 2019

Agencies partnering on legislative breakfast

March 13, 2019

People dive into Connecticut River for 10th annual Leprechaun Plunge

March 10, 2019

Annual Leprechaun Plunge in South Hadley to benefit several charities

March 10, 2019

Celebrity bartending event in South Hadley benefits annual Leprechaun Plunge

February 7, 2019

Pittsfield Boys and Girls Club has sensory-friendly day on the ice

February 23, 2019

2018 News

Autistic Students Support each other at Holyoke Community College

May 7, 2018

Chicopee Autism Fair Helps Parents Find Resources, Support

April 9, 2018

April is Autism Awareness and Acceptance Month!

April 1, 2018

Berkshire County Raises Autism Awareness: From Art Shows to Legislation

March 27, 2018

Berkshire County Raises Autism Awareness: From Art Shows to Legislation

March 27, 2018

The Heartbeats For Autism Raises Funds And Awareness

March 18, 2018

Seen@ A Night at the Museum, a benefit for Autism Connections

January 28, 2018

Stepping Out for Autism gala brings hundreds to Springfield History Museum

January 27, 2018

Family’s Story about Living with Autism to Screen at Film Festival

January, 2018

2017 News

Festival of Trees: A Holiday Tradition

November 17, 2017

Looking Into the Future for a Child With Autism

Ethan and his family have taken advantage of Pathlight programs and services over the years. Cammie McGovern is one of the founders of Whole Children.

August 31, 2017